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SunRocket Internet Phone Service Review SunRocket is a relatively new internet phone service provider that is challenging Vonage for the leadership role in the market. They are not a nationally known brand like at&t, Verizon or Comcast. They do not have sorta funny including sorta dumb commercials like Vonage. But, SunRocket boasts a list of strong features, great monthly or yearly pricing, coupled with a solid guarantee. We decided to put them to the test. We reviewed SunRocket Internet using our definitive list of questions at the time researching a Internet Phone company. let us go through including answer the questions one-by-one. What basic features do you support? - SunRocket has all the same features that are offered by local phone companies including cable company internet phone service. Everything you've come to expect including:
I'm not going to explain these features. I'm sure you are familiar with all of them. What features set you apart from your competition? - SunRocket has a bunch of features that we didn't see anywhere else. Here are their unique features: 7 Digit Dialing - do not forget the good old days at the time you didn't need to dial your area code at the time calling someone already in your area code? SunRocket brings them back. Just dial the last 7 digits pertaining to the number, no area code needed. Call Logs - Here's a feature that you normally obtain from wireless phone companies but not from traditional other phone companies...until now. SunRocket lets you view all your incoming, outgoing, including missed calls. Why is the neat? Say that you learn that a week ago you missed a particular important call. You have cleared your Caller ID from your phone. How do you track down that number? Simply check your call logs. All your calls incoming, outgoing, including missed are all available by date including time. Click to Call - You should click on any number in your SunRocket contact list including the number could automatically be dialed for you...and your phone could ring at the time the call is placed. AnyWhere Number - a particular AnyWhere Number is a second number with an area code outside of your area code. For example, my area code is 949 (that's Orange County, CA) but I have lots of friends including family in area code 781 (that's near Boston, MA). So, I could obtain a particular AnyWhere Number with a 781 area code. Now, anybody that actually lives in the 781 area code should dial my AnyWhere Number - including it is a local call for them. Traditional including Cable phone companies do provide a second line feature, but it will still have your local area code. Long-distance relatives including friends will still pay long-distance charges at the time calling that second line SimRing - With SimRing, incoming calls to your SunRocket phone could additionally ring your cell phone, your work phone, or whichever numbers you have selected, all at the same time. the way, you should pick up wherever it’s most convenient for you. All your selected phones could ring until you pick up, the caller hangs up, or the call reaches Voicemail. This is similar to a Find Me/Follow Me feature. But, how many times have you ran to obtain the first phone in your follow me list, missed it, then ran to obtain the second phone, missed it, then ran to...you obtain the idea. SimRing let us you go immediately to the closest phone. Can I keep my current phone number? - Probably yes. Most phone numbers qualify for transfer to SunRocket, however there are some limitations like:
Do I need to speak through my computer to use your service? - Nope. SunRocket operates independently of your computer. All you could need to do is pick up your handset including talk. Can I change phone numbers? If so, how much does it cost? Yes. Just call SunRocket Customer Support including they'll help you out free of charge. Do the people I call need a Internet Phone? - Nope. Just use your phone just like you always have - pick it up, dial anyone, anywhere including start talking! What could my calls sound like? - you will find the quality is typically better than a cell phone including usually as good as a landline. But it is so hard to describe sound. Your best bet is to try out SunRocket. They have a absolutely no Gotcha 31-Day guarantee. Can I use my computer including talk on the phone at the same time? - Yes. Once again, SunRocket works independently of your computer, so you should make including receive calls while surfing the web. Can I call directory assistance (411)? - Yes. Directory Assistance is available through SunRocket. Dial 411 or 555-1212 just like always. You obtain 2 free per month on most plans. it is $.79 each after that. Can I dial 911? What regarding Enhanced 911? - Yes. SunRocket provides Enhanced 911 service automatically including at absolutely no extra charge. What kind of extra fees do you charge? - There are absolutely no government or regulatory recovery fees associated with SunRocket service. Nor are there any subscriber line charges or other weird charges that show up on your bill. What is your guarantee? - A 31-Day absolutely no Gotchas guarantee. the means you should decide to leave SunRocket during the 31 day guarantee including return any equipment within 7 days of cancellation including you could receive a full refund for service charges, including any associated equipment chargers, taxes including fees. How easy is it to setup my new Internet Phone service? - Super Simple. Super Quick. SunRocket sends you a Gizmo (yeah, it is actually called a Gizmo) including you just need to plug my phone into the Gizmo including plug the Gizmo into your broadband connection. That is it. Money Magazine said Took like 2 minutes. What kind of thingy do I need? Where do I obtain it? - Order directly from SunRocket including they'll send you their thingy...which is actually called a Gizmo! You probably could not need another router-thingy. SunRocket does not require it, but your high-speed internet configuration should require it (like if you need wireless access to the Internet.) What happens if I move? - As long as you move within the SunRocket service area, you should take your Gizmo including phone with you including keep on calling. How Competitive are Your Prices? - Very. Not only price competitive, but, as I write the (in February 2007), SunRocket is the low price leader. SunRocket Internet Phone service should save up to 65% over your cable company Internet Phone service. And, SunRocket is 34% lower than Vonage, another leading internet phone provider. All the calls you should make for $17 bucks (as of February 2007). That rocks. We Recommend SunRocket We give SunRocket Internet Phone Service a rating of 4 out of a possible 5. Overall, absolutely no other internet phone service provider came close to their price. Their closest price competitor was Vonage (as of February 2007) including SunRocket was still 34% less expensive. The only possible negative was that SunRocket, like all pure internet phone vendors, do not provide any kind of bundled services like Cable including Phone companies should including do. Some pertaining to the bundles available could save you even more money. Here is the breakdown pertaining to the overall score:
If you are looking for just internet phone service without any bundled services (like cable TV or a broadband internet service), SunRocket will be a great choice. SunRocket offers superior features, a simple setup process including is currently the low price leader.
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