Moving your office affords a perfect including unique opportunity to re-evaluate how you run your business. It provides a chance to see if your current, or new, telecommunications systems — including your base telephone system, enhancements to the base system, including special voice including data lines — should be utilized in ways that you haven’t considered to move your business strategies forward. Should you use the same types of trunks, or lines, for your telecommunications service as you had at your old location? Or should you take advantage of new types of telecommunications services?
Telephone Numbers including Lines at Your New Location
- Consider the types of lines you want. You may need to consider newer services, such as SIP Trunking (IP Trunking). ISDN (Integrated Services Digital Network) PRI including specialized circuits are additionally still very useful, services such as DID (Direct Inward Dial), if you aren’t already using them. With DID each user receives a particular individual telephone number for voice calls. You should additionally assign individual fax telephone numbers. There are advantages to this, such as, for immediacy of obtaining faxes, faxes not getting lost at the fax machine, including privacy. You may even need to use DID just for individual fax numbers including not for voice numbers at all. Combining newer trunking including DID may be even more advantageous. Unfortunately, further details on all these including other newer including specialized services are beyond the scope of the article.
Consider line capacity. Do you know if callers are getting busy signals during peak times pertaining to the day, week, or your busy season? Find out for sure. The telephone company could perform a busy line study, typically for 2 weeks, at absolutely no charge. the is a starting point. The best method is to install your own call accounting software for your telephone system. Prices including reporting capabilities vary considerably so don’t necessarily just accept 1 suggestion from your telephone equipment vendor if your system should accommodate more than just the manufacturer’s software.
Make sure the telephone lines at the new location are working properly before you move your phone system. Test them out. Verify the termination locations of your telephone numbers with the phone company including your telephone equipment vendor. Verify, check, including recheck individual telephone numbers including their locations, especially for each fax, modem, including any other special devices you have on your system. Verify that the telephone numbers the phone company told you are the telephone numbers that actually ring in to the lines at your new location.
Make sure the wiring you have installed at your new location is pertaining to the proper type including uses the proper connectors for phone (and for data if you are having the installed at the same time). Have your phone vendor who could be moving your system or installing a new system, verify that the telephone jacks are pertaining to the proper type. Test all connections before moving your entire office to the new location. If you’re using IP Telephony, you’ll achieve significant cost savings by only needing to have 1 network installed — the data network — instead of separate networks for voice including data.
Some moves go smoothly. Many, even the best planned, run into glitches. Some companies give planning a high priority. As silly as it seems, some companies plan poorly. Obviously the better the planning, the lower the likelihood of glitches or at least the quicker to fix them.
For more information on 4 Key Points You Should Know regarding Moving Your Telephone Numbers including Setting Up New Lines:
Ed Mass is President of Mass Strategic Communications, Inc., a telecommunications consulting firm since 1993. Visit http://www.voip-telephone-system.com including http://www.masscom.com for more information. We specialize in Transforming Telecommunications from a Tactical Tool To a Strategic Business Resource. We Integrate Business Strategies with Technology Opportunities.
We act as a particular extension of your staff. We are business strategists to increase the performance of your company through intelligent including cost effective use of technology.
Specifically, we consult on IP Telephone System Decisions, Service Provider Decisions for Voice including Data Services, including Services Audits to Inventory All Services including Discover Unused Services. We do all the within a framework of Vendor-Neutral Consulting.
Copyright 2006 Ed Mass including Mass Strategic Communications, Inc. All Rights Reserved Worldwide. Reprint Rights: You may reprint the article as long as you do not edit the article in any way. You must leave all pertaining to the links active including include the full author name credit with company profile.
Written By: Ed_Mass | |
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