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VoIP Call Accounting Software Protects Enterprises from Hackers According to Kelly Fiveash's 11-29-06 article in The Register, VoIP - open season for hackers, 7 out of 10 VoIP calls take place over unsecured networks, including are susceptible to hackers who use VoIP vulnerabilities to steal company including customer information. Securing VoIP networks is a growing security concern for the enterprise, including companies are turning to call accounting software systems to help defeat hackers before they compromise vulnerable systems. Acting quickly against security threats is paramount. Today's call accounting software offers advanced security to protect wired including VoIP systems. Sophisticated call accounting software allows administrators to rapidly identify including take action against security threats. Every call on the network is tracked including call detail records should be examined in real time. Call accounting reports should be run using either pre-determined criteria, or customized date ranges including options. absolutely no reports are pre-processed, so administrators could receive real-time actionable information. Reports should be saved to a file, printed, or emailed to meet distribution needs. While enterprises are turning to call accounting software to provide security protection, they additionally benefit from its telecom expense management features. MobileIn.com's article The Case for Telecom Expense Management states that billing errors account for 5-15% of enterprise telecom expenditures. Telecom expense management software allows users to identify carrier telecom billing errors, potentially saving more than the cost to deploy the call accounting system. Aberdeen Group states that more than 50% of enterprises don't know what they are spending on telecom related services. In these days of cost consciousness including heightened security concerns, investing in call accounting software should provide benefits across the enterprise, including freeing up personnel to spend time on other critical tasks. By deploying telecom expense management software enterprises should address VoIP call accounting needs, network vulnerabilities, toll fraud, telecom billing, including PBX billing management issues.
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